Customer Service Representative – Manufacturing

by Karen | May 14, 2015 | 0 comments

Our client is seeking our assistance in identifying a potential candidate for a Temporary to hire Call Center/Customer Service position in the Indianapolis area.

Responsibilities will include:

Assisting customers within the manufacturing/distribution industry with order requests
Processing orders and verifying accuracy within a fast paced/high volume environment
Reviewing Purchase Orders and entering information into database
Communication with the Accounts Receivable team regarding shipment/pricing errors and any holds on customer accounts
Work well within a team environment with excellent attention to detail
Multi-tasking – phones/computers

Requirements:

Call Center experience within the manufacturing/distribution industry is a firm requirement
Proven ability to work well within a fast paced/high pressured environment
Prior experience working with Purchase Orders and an understanding of the information they provide
Strong and accurate data entry scores (minimum of 8,000 ksph)

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BRIAN TREECE

CHIEF FINANCIAL OFFICER

I grew up in Olney, Illinois, and attended Murray State University earning a BS degree in Accounting in 1983. Upon graduation, I moved to Indianapolis where I started my career with a regional distribution company. Over the next several years, I performed a variety of accounting and operational roles. However, I decided to leave the accounting profession and accepted a role as a recruiter with a national staffing firm.

After several years, I decided to move to a smaller staffing firm where I placed Accounting and Financial professionals focusing on the Central Indiana area. In 1999, after seven successful years, I left this small staffing firm and co-founded Pinnacle Partners. Pinnacle has experienced tremendous growth over the years and I attribute this growth, in part, to the principals I learned early in my career. These principals include building long lasting relationships by providing excellent customer service and superior results. I am very proud of our team of dedicated employees that has facilitated this growth.

On a personal note, I am married with three children. When I am not at work, you can usually find me coaching a youth basketball game. I have been fortunate to have had the opportunity to coach for over 24 years. I am a huge Green Bay Packers and St. Louis Cardinals fan and enjoy traveling to watch them play.

ALEKA ARATA

Administrative Asssistant

I love Disney and time with my kids when not at the office.

BRANDEN CAMP

Manager of IT Recruiters

I was born and raised in Shelbyville, IN and attended Ball State University. Upon graduating, I moved to Indianapolis and started my professional career.

My career began at CEDIA as a Latin America Development Manager. At CEDIA, I traveled throughout Latin America hosting various tradeshows and educational events in countries such as Argentina, Brazil, Colombia, Dominican Republic and Mexico. I speak fluent Spanish and Brazilian Portuguese. After CEDIA, my career transitioned to banking. I spent 3 years in banking in both management and sales roles.

I joined Pinnacle Partners in September of 2014 as an IT Recruiter. I love the opportunity to help people transition into a new career that fits a candidate’s goals and aspirations.

I enjoy spending time with my family. I am an avid Colts, Pacers, IU basketball and Michigan.

KIM KOERS

Senior IT Recruiter

I am a life- long resident of Indianapolis, Indiana. After graduating from Bishop Chatard High School, I attended Ball State University earning a Bachelor of Science degree in Physiology and Health Science.

In 2008, with a desire to help others achieve their goals, I joined Pinnacle Partners. I have held multiple positions in our industry leading to my current role of IT Recruiting Manager. My wide range of experience gives me the unique perspective of being able to relate to and build professional relationships at every level of our industry. My experience has given me a keen understanding of the staffing needs of our clients on a strategic level. I am fun loving, adventurous, and enjoy meeting new people and establishing positive relationships. I enjoy spending time with my parents, brother, three sisters, five nieces, two nephews and my puppy Pipa.

Once you enter into a recruiting partnership with me, you will have a sense of being part of the Pinnacle Partner family.

KATIE WADDLES

Recruiter

I grew up in Springfield, VA just outside of Washington D.C. and lived there until I was 11. My family moved to Carmel, IN in 1999 and after graduating from Carmel High School, I attended Kent State University in Ohio to pursue a my Bachelors in Musical Theatre. Soon after graduating college I moved to New York City and resided there for 3 years. Upon moving back home to Indiana, I began working in the staffing industry as an Administrative Assistant and then graduating to a Recruiter.

I joined Pinnacle Partners and have been honored to be a part of the Administrative Recruiting Division. I am very happy to work at a company with such a wonderful family friendly, work life balance. I am inspired everyday by the people I work with and work for. I am so happy that I was able to make Pinnacle Partners my career home.

HEATHER BURGESS

Account Executive

I was born in Ft. Lauderdale, Florida and moved to Indianapolis at the age of 7. I attended Hanover College and graduated with a Bachelor of Arts degree in business. After college, I spent 6 years in retail management and inside sales before entering the world of staffing. I joined a staffing firm where I spent the next 8 years as a direct hire recruiter in the engineering/manufacturing sector. Having experience in both sales and recruiting, I knew my passion was on the sales side. In sales, I enjoy working directly with clients, developing relationships and satisfying my customer’s staffing needs. I joined Pinnacle Partners as an account manager and I can’t say enough about this company and the team we have here at Pinnacle, otherwise known as my work family. Their high idealism, integrity, principles and ethics are unparalleled to anything I have ever known or seen. It truly is a stand-up organization and one that I am so very proud to be a part of.

When I am not at work, I am usually spending time with my husband, our new beautiful baby girl Ava and our spoiled little dog. I enjoy anything outdoors, all sports, teaching Sunday school, giving back to my community through volunteer work and vacationing to sunny Florida.

MICHELLE TANKERSLEY

Senior IT Account Executive

I have been in the IT staffing industry for 22 yrs. During this time I have had the opportunity to participate in recruiting, sales, account management and resource management. I truly enjoy connecting IT talent with career opportunities and believe that I have found my niche. I could not imagine a more rewarding career than helping others achieve and grow in this field.

Outside of work I care for aging family members and value any time that I can spend with them. I also enjoy travel and cruising and go to tropical destinations as often as I can.

Dave Reese

Director of Recruiting

I grew up as a part of a large family in Franklin, Indiana and attended Manchester College, graduating with a Bachelor of Science degree in accounting. Following college, I spent the initial five years of my career working in the accounting field within the manufacturing industry, mainly focusing on cost accounting.

In 2000, I had the opportunity to join Pinnacle Partners and develop the Temporary Accounting Staffing Division. The opportunity to join a management team of former co-workers was exciting, and it made for an easy transition into a company with very strong ethical and business leadership. Since joining Pinnacle, my responsibilities have grown along with the company. I currently manage all aspects of the Accounting, Administrative, and Manufacturing/Engineering divisions. I am proud of the growth that we have experienced at Pinnacle.

My time at Pinnacle has allowed me to have a very rewarding career while never losing sight of my other priorities in life. My wife, Sara, and I have three boys who are very active in sports; they definitely keep us on the go. My hobbies include coaching youth athletics and serving on the Board of Directors for the Franklin Boys and Girls Club and the Franklin Wrestling Club. I enjoy being involved in the same youth programs that were so important to me when I was young.

STEVE MATTEI

Chief Operating Officer

I am from Louisville, KY, and attended the University of Dayton where I earned a BS degree in Computer Science. After graduation in 1986, I moved to Chicago where I started my career as a Systems Analyst for a proprietary trading firm in the heart of Chicago’s financial district. Although this opportunity was exciting and challenging, I had a strong desire to move my career in a different direction. In 1990, I accepted a role as an IT Recruiter for a national staffing firm.

In 1993, my wife and I moved to Indianapolis where I joined a small staffing firm and continued in the role of IT staffing. For the next 6 years, I worked extensively throughout the Central Indiana area assisting countless companies and professionals with Information Technology staffing and career development. In 1999 I co-founded Pinnacle Partners with Herb Benshoof and Brian Treece.

On a personal note, I am married with four children. Our family enjoys all kinds of sports including lacrosse, football, basketball, and volleyball. Whether I am coaching or watching from the stands, I enjoy being involved with youth sports and sharing in these activities with my kids.

DAN COLE

Director of IT Staffing

I was born and raised in northwestern Indiana and attended Ball State University earning a Bachelor of Science degree in criminal justice and criminology. After spending a few years in the Southwest and two years as a 6th grade teacher in central Florida, I relocated back to Indiana to be closer to my family.

My IT staffing career began as a recruiter in 1995. After a few short months, I moved into an account management role. In 2002, I joined Pinnacle as an Account Manager as they were expanding into IT contract placement. Currently I am an IT Business Development Manager for Pinnacle.

Outside of the office, I enjoy spending time with family and friends and stay active participating in a variety of outdoor activities. I like to watch and play all sports. I am also an avid fan of the Indianapolis Colts and Chicago Cubs.

TANNER MCCRACKEN

Senior IT Recruiter

I was born and raised in Shelbyville, IN and attended Ball State University graduating with a B.S in Business Information Technology. After graduation, I moved to Indianapolis to begin my professional career.

I started my career as an IT technician for Guitar Center. After 2 years I moved on to a better opportunity at Finish Line Corporate where I quickly made my way up the ranks to Manager of IT Procurement and Deployment. I joined Pinnacle in April of 2017 and love being able to help people in their professional advancement. It has been a very rewarding career thus far.

In my free time, I enjoy spending time with my son Jax, as well as friends and family. I have a strong passion for music. I have spent most of my life in rock bands and love writing music, playing guitar, playing piano, and doing some fishing as well.

CATHY COTTRELL

Senior Recruiter

I grew up in Fishers, Indiana and have remained there since college. I attended Indiana University in Bloomington my sophomore year where I earned a Bachelor’s degree in Sociology. After college, I joined a national placement agency where I staffed clerical and light industrial candidates. After 7 years, I accepted a role with a smaller staffing firm specializing in financial and accounting staffing.

After 8 years, the company sold and the culture quickly became different. At that time, I was recruited to join Pinnacle Partners, which was formed by former colleagues of mine. I have been at Pinnacle since 2001 as a Recruiter for the Accounting and Finance division. I have seen tremendous growth within my time at Pinnacle and yet the core beliefs of the company remain the same. To always provide the best customer service to both the company and the candidate. While everyone works hard in the company the owners have always had a deep respect for family obligations.

When I am not at Pinnacle, I enjoy spending time with my husband, daughter and extended family.

KACY WILSON

Recruiting Manager

I grew up in Franklin, Ind. where I reside with my family today. After high school, I attended I.U.P.U.I. and graduated with a Bachelor‘s degree in communication. Soon after graduating college, I began working in the staffing industry as a recruiter for a firm that focused on administrative and light industrial positions.

In 2005, I wanted to branch out and expand my recruiting experience. I had the opportunity to join Pinnacle Partners in a role that would help to further develop their Administrative Recruiting Division as well as expose me to the staffing of accounting professionals. In 2012, I was promoted to Manager of Administrative Recruiters. I manage a staff of three who support the temporary, temp-to-hire and direct hire administrative placement needs of our clients. I am excited to be a part of this growing division.

Pinnacle Partners is an organization that promotes a family-friendly environment for which I am very thankful. When I started seven years ago, I had a 9-month-old as well as a 2-year-old. As they grow, my children continue to be very active in school and recreational programs. My husband, Jason, and I are involved in each of their activities. I also enjoy working out, and I am currently training for my first half marathon. I am proud to work for a company that allows me to have a successful career while also balancing a family and maintaining an active lifestyle.

ADAM WACHTEL

Senior IT Recruiter

I was born and raised in Robinson, IL and attended nearby Indiana State University in Terre Haute, IN. Immediately upon graduating, with much thought and careful consideration, I made the move to Indianapolis to begin my career.

My career started at John Hancock as a Financial Advisor. I immediately passed the Series 6 & 63 allowing me the ability to provide financial stewardship and guidance to my clients’ investments and insurance needs. From there my journey took me to Alabama to run my family’s new car dealerships for several years allowing me the opportunity to run a large successful business. Eventually we sold the business and I was happy to move back to Indianapolis where I spent the next five years as a Senior Product Advisor within the Healthcare Insurance industry.

I joined Pinnacle Partners in early 2011 and was promoted to Senior IT Recruiter in 2012. I regularly attend networking events including IndyJUG which is sponsored by Pinnacle Partners. I enjoy engaging in the technologies that are relevant to candidates that I represent.

Each year I attend as many sporting events as possible. You can find me at all the Colts home games as well as many Pacers games. I also make the trip over to Cincinnati to cheer on the Reds. Other hobbies include listening to music and staying up to date on technologies.

MICHELLE PAPPAS

Controller

I was raised in Merrillville, Indiana, and attended Indiana University where I earned a Bachelor of Science degree in accounting. I started my career in Chicago with a small public accounting firm. Although this was great experience, I was soon married and found myself relocating to Indianapolis with my husband. I spent the next several years as an Accounting Manager for a larger telecommunications manufacturer. Along the way, I developed a passion for travel which led me to working in the travel industry in my spare time. However, we found ourselves relocating to Michigan so I took this opportunity to work full time in the travel industry. In 2000, we returned back to Indianapolis where I joined Pinnacle Partners in a part time capacity. Part time evolved into full time as my children grew. I have held many positions at Pinnacle Partners, and I am now the Corporate Controller. I have witnessed Pinnacle’s growth first-hand, and I have been given the opportunity to work with an excellent group of employees and clients. I enjoy coming to work and am honored to work for a company that has allowed me to have a successful career while balancing my family.

In my free time, I continue to work with travel planning, and I also enjoy scrapbooking, travel, spending time with family and my dog Lucky.

HERB BENSHOOF

CHIEF ADMINISTRATIVE OFFICER

Growing up in Iowa, I learned the value of a strong work ethic at an early age. Losing my mother at the age of eight, I helped raise my younger brother and sister as my father worked two jobs to support four children. I began working at the age of 12, went on to work full and part-time jobs at CPA firms during my college years, and paid for my entire college education. That work ethic has carried me through my successful 30 year career in the CPA profession, including the last 25 years in business and industry. After working in public accounting for five years with two Big Six firms, Deloitte & Touche and KPMG Peat Marwick, I decided to branch out into the world of executive recruiting for Accounting, Finance and Information Technology.

Pinnacle Partners was cofounded in Indiana in September 1999 to assist Accounting, Finance and Information Technology professionals in locating career opportunities. Pinnacle Partners has helped hundreds of candidates each year develop their career strategies. Pinnacle Partner’s unique approach to understanding an individual’s career/personal wish list has made Pinnacle Partner’s one of the leaders in professional staffing.

BRYSON CRUSE

Engineering/Manufacturing Account Manager

Raised on the southside of Indianapolis I have always been an avid sports enthusiast that played football, basketball, baseball and golf. After high school I attended Ball State University where I graduated with a degree in Management of Information Systems.

After graduation I accepted a sales management role that allowed me to move to sunny south Florida. This was a great experience that allowed me to spend the next 4 years traveling all over the United States. During that time I was lucky enough to visit 42 states. When it was time to settle down and plant my roots I returned to central Indiana to be near family and friends.

When Pinnacle Partners decided to grow their Engineering & Manufacturing Recruiting division they reached out to me and I was so impressed with their culture and the success they have had in the Finance, Accounting and IT business units that I was thrilled to join their team. Pinnacle has a strong focus on customer service and always doing what is in the best interest of both clients and candidates. Since joining Pinnacle the support from all levels has been phenomenal. Definitely looking forward to tremendous growth and success in the future.

While I thoroughly enjoy the recruiting lifestyle when I am away from the office you will find me spending time with family, friends and most certainly my dog, Reggie.

MICHELLE HAIMBAUGH

Senior IT Recruiter

I grew up in Indianapolis, Indiana and graduated from Purdue University in Retail Management. After college, I worked as a footwear buyer for a national retailer and a large department store for ten years. After taking some time off to raise my three children, I re-entered the workforce on the sales side of the business selling customer service and sales training to companies.

From this experience, I learned the value of building relationships and servicing the customer. At Pinnacle Partners, I have had experience on the recruiting and the account management side. From working both sides of the business, I’ve decided my passion is recruiting and really enjoy connecting IT professionals with career enhancing opportunities.

CLAY PARDIECK

Account Executive

I grew up in Southern Indiana in a town called Seymour, I went to Seymour High School where I played varsity baseball. After High School I attended Purdue University where I earned my degree in Selling and Sales Management. Upon graduation I decided to move to the Indianapolis area join Pinnacle Partners team as an IT Recruiter.

When I am not at the office I enjoy spending my free time hanging with friends and staying active with activities like disc golf and running. I am an avid Indianapolis Colts and Cincinnati Reds fan.

BEN NICHOLSON

Finance & Accounting Recruiter

I grew up close to Indianapolis and, for the most part, have stayed close to home. I went to school at Taylor University (Go Trojans!) where I had the opportunity to play four years of college football and graduated with a degree in Accounting. I went to work for a national CPA firm in South Bend in their audit group and after a couple of years, transitioned out into corporate accounting. After meeting my wife, we moved to San Francisco for her job and spent a few years in the Bay Area, where I worked as an outsourced Controller for a portfolio of tech start-ups.

We eventually moved back to be closer to family and I came into Pinnacle as a candidate, looking for a position in the local market. I was instantly impressed with the relational, deliberate approach to the placement process. I wasn’t just another resume needed to make a transaction. I ended up joining Pinnacle as a recruiter in the spring of 2013 and have loved it ever since. With my background in accounting, I'm able to leverage that knowledge to better understand the technical nuances of the needs of my clients, as well as the backgrounds of the candidates I work with. I partner with public and privately-held companies all over Central Indiana to help them identify and hire the best accounting and finance talent the market has to offer, with positions ranging from Staff Accountant, up through CFO. When I’m not in the office, you can find me watching sports (Cubs, Colts, Pacers, Boilers) or the latest superhero movie, or hauling my daughter around to whatever sport/activity she’s involved in that season.

Sherry Wille

Sr. Account Manager

I have lived most of my adult life in Indiana. I went to college at Ball State where I graduated with a degree in Marketing and a minor in Interpersonal Relations. After college, I moved to Indianapolis and entered the staffing industry. I began as a recruiter for a national staffing firm then moved into sales working for an accounting placement firm in 1995. I joined the Pinnacle team in 2001 and it’s been a great experience for me. With over 21 years of industry experience in the Indianapolis Marketplace, I have been able to meet some incredible clients and candidates. I enjoy developing strong business relationships with my clients and helping them to meet their strategic goals through staffing. Pinnacle was only three years old when I started and it’s been wonderful to see the growth. I truly believe our growth is due to our focus on doing what is right for both our candidates and our clients and never losing sight of their needs.

When I am not at work, I like to spend time with my husband and son. We like to travel and enjoy spending time with our extended family.

DANITA MOORE

Adminstrative Assisant

I grew up in Richmond, Indiana. After graduating high school, I was a professional hair dresser for about 10 years. When I started my family, I transitioned out of hairdressing to stay home with my kids. Once they were in school, I began a career in the local school system. I held several positions during my 15 year tenure there. The 2 longest positions being a media center assistant and then a front office/attendance secretary at the High School.

We moved to the Indianapolis area a little over a year ago to be closer to my son and his family. Our granddaughter was the big motivation for our move!

I am proud to be a part of Pinnacle Partners and enjoy helping others and watching them be successful. I look forward to many years of service with this outstanding company.

Outside of work, I love spending time with my family and playing with my granddaughter.

DANITA MOORE

Adminstrative Assisant

DAVE MILLER

Director of IT Staffing

I grew up in Indianapolis and attended Cathedral High School. I attended the University of Dayton for college where I graduated with a finance major and economics minor. After graduating, I stayed in Dayton to work in the lending business. During my time in college I met my wife, and we married a few years later. Our oldest son was born while we lived in Ohio, and a year later we moved to Indiana for my job, still within the banking industry. I worked as an Account Executive for a large bank over the course of almost four years selling home equity products to broker offices.

In 2007, I joined Pinnacle Partners as an account manager, which continued my sales career but this time in the IT staffing industry. I thoroughly enjoy my time in the staffing industry, both working for Pinnacle Partners and the business relationships we have with our customers.

I have two sons, both of which are very active and involved in sports: swimming, basketball, soccer and football. In my spare time, I am an avid water skier. Many of our family trips are spent relaxing on the water and teaching our children to ski.

ZACH RISK

IT Recruiter

I was born in California But did the majority of my growing up right here in Indianapolis. I went to Cathedral High School and I graduated from Purdue University in Lafayette. After switching majors multiple times from Computer graphic Technology to Psychology, I eventually ended up getting my B.A. in Law and Sociology.

I got my start in recruiting as an Internal recruiter for a large wireless company. I fell in love with recruiting and the process of assisting people in career development. I soon found my way to Pinnacle Partners as an IT recruiter. I enjoy meeting many different kinds of people with diverse backgrounds and experiences. I constantly strive to learn and advance my craft in recruiting as every day seems to provide me with a new lesson and experience.

Outside of Pinnacle Partners I am a huge sports fan with my favorite teams being the Colts and the Pacers. I am also an avid snowboarder and have recently being getting into the sport of skydiving. I hope to get my Skydiving license here in the near future. When I am not in the office I can normally be found spending my time with my German Shepherd, Hurley.

KIM SPEERLY

Senior IT Account Executive

I was born and raised in Central Illinois and attended Illinois State University. I soon after started my career as a Technical Recruiter and have been in the IT staffing business since. I have a true passion for helping my clients and candidates find the right match. I was an IT recruiter for about 4 years and then decided to take an Account Executive role so that I could better understand my client’s needs around technology working with an organization representing solutions for IBM, Microsoft, & CISCO. I consulted with customers across North America to provide “Best in Class” solutions. I then took some time to work in the government sector for about 2 years and then jumped back into technology opening up a branch for a Technology Staffing firm in Central Illinois where I spent 5 ½ years growing a very profitable office.

I relocated to Indiana due to my husband’s job and joined Pinnacle Partners as a Senior Account Executive. I kept hearing how Pinnacle dominated the market with their people, process & solutions that they provide to their customers. I am extremely excited to be here and looking forward to doing what I love best and that is helping people! I have been doing this my whole career across the country and look forward to meeting all the clients and connections that I can here in Indiana and getting involved in the local community.

Outside of the office, I enjoy spending time with family and friends and watching a variety of activities with my two girls which are in cheer and play soccer. I am also an active participant in National Charity League-Crossroads Chapter here locally.

Corey Griffin

Account Manager

I was born and raised in a small town in central Alabama. From there I had the opportunity to pursue both my education and my passion for athletics at the University of North Alabama, where I played collegiate tennis. In May 2014 I graduated with a degree in Professional Management & Sales from the Keller School of Business at North Alabama. Soon after graduation, my fiancé and I moved to Indiana to be closer to friends and begin our careers, and have been enjoying Indy ever since.

When outside the office you’ll almost always find me outdoors, whether that be on a tennis or basketball court, bike, or hiking with my friends and fiancé. I’m an avid outdoors & sports fan – closely following the University of Alabama athletics, the Colts, Pacers, and Indy Eleven.

KATLYN BLASINGAME

Recruiter

I grew up in Westfield, IN and have lived in Indiana my whole life. I pursued my Bachelor’s Degree in Communication Studies at Indiana University- Purdue University Indianapolis (IUPUI), and was involved in many on campus organizations, including Zeta Tau Alpha women’s fraternity, Club Soccer, and Lambda Pi Eta Honor Society. After graduating, I started a career with Zeta Tau Alpha as a Traveling Leadership Consultant and had the opportunity to travel across the United States for a year, visiting over 20 different universities in 12 different states from Maryland to California. After returning to Indiana a year later, I began searching for a career that would utilize my skills that I gained throughout my Education. I joined Pinnacle Partners as an Administrative Recruiter. I’m excited to join such a knowledgeable and professional team that I can learn from on a daily basis.

Outside of the office, I enjoy spending time with my family, friends, and my dog (a 1-year old Yorkshire Terrier). I’m a huge lover of animals, traveling, and art.

JESS WILLARD

IT Recruiter

I was born and raised in Shelbyville, IN. I attended college at the University of Southern Indiana in Evansville. After leaving college, I ventured out to Yellowstone National Park to work as a restaurant manager at the historic Old Faithful Inn. From there, I went to work as a server in Death Valley National Park. Once I returned home to Indiana, I began working for my father as an electrician where I learned electrical and telecom skills. A few years later, I began a 12 year career with AT&T working in U-verse. I started as a field technician and was later promoted in to management. I joined Pinnacle Partners in June of 2018 and really enjoy the new challenge of matching our clients and candidates to make a perfect partnership.

In my free time, I spend as much time as possible with my son and playing golf, though now I am mostly a weekend warrior on the golf course. I am also a die-hard fan of both hometown teams, Colts and Pacers, and enjoy going to their games as much as possible.

AMIE IRWIN

IT Recruiter

I was born and raised in what used to be a small town of Fortville. After high school I attended IUPUI and finished my bachelor’s degree online in Business Administration. I am currently going back to school to get my second bachelor’s degree in Human Resource Leadership & Development. I am firm believer in continuing to learn. The best manager I ever had did a wonderful job of coaching me and encouraging me to explore areas of HR until I found out what I did and didn’t like. Don’t settle for being average at everything – be great at something. My true passion within Human Resources is the employment laws. Right after graduating college I began my career working at a fortune 500 pharmaceutical company for almost 4 years. After that I branched off into HR at a non for profit. I have recruited for a little bit of everything including administrative, teachers, counselors’, IT, interior designers, labor and more.

In 2010, I met my husband Jeremy and in 2014, we were blessed with our now 4-year-old, Ireland. Outside of work you will find me doing the ‘typical’ soccer mom stuff. We are on my daughter’s 3rd season on soccer. I also enjoy baking, scrapbooking, and doing anything in the water! One interesting fact about me is I have an identical twin sister and yes, we live only 2 minutes away from each other!

KELLYE CLARK

IT Recruiter

I grew up in a military family and have lived in several states throughout the midwest and east coast during my childhood. I graduated from ISU in 2008 with a B.S. in Art with an emphasis in Photography.

After working in recruitment advertising for almost 4 years, I have shifted toward the other side of the recruitment industry. In September of 2018, I joined Pinnacle Partners as an IT Recruiter.

Outside of work, I am active in church ministry and community outreach. I also enjoy reading, writing, crocheting, and spending time with family and friends.

KELLY WURZ

IT Recruiter

I joined Pinnacle Partners in 2018. I have a diverse background in Staffing, Corporate Recruiting and Human Resources. I am an accomplished recruiter and enjoy networking and connecting. I understand the industry well and know how to spot top notch talent. I enjoy managing the recruiting process for all levels of candidates and have worked in a variety of industries. I take pride in building relationships with each of my candidates and finding the perfect long-term career fit.

I grew up in Westfield, IN and now live in Fishers. I enjoy spending time with my family and love to travel!

JOHN LIND

IT Recruiter

I grew up in the South Suburbs of Chicago all my life. After graduating high school and saving a little bit of money attending a local community college, I attended Ball State University. I am a recent graduate with a degree in Human Resource Management. Upon graduation I had an internship with a company called the Applied Behavior Center for Autism. After completion of my internship I was lucky and grateful enough to land a position with Pinnacle as a Recruiting Associate.

Although I am now a recent Indianapolis resident, I still am a Chicago person at heart. I really enjoy watching and playing sports. The importance of family was instilled in me at an early age and probably why I enjoy team environments like sports and being here at Pinnacle. I have played baseball all my life, and I have also played football and basketball. I am actually pretty good at ping-pong unless my girlfriend is around. Anything competitive I am mostly likely game to play. I am a White Sox (still holding on), and big Bears fan. I am a major Notre Dame and Florida Gators fan. I also enjoy watching the Oklahoma City Thunder. If I am not out and active, I am most likely lounging around keeping track of my fantasy football team.

MATT ALBANO

Senior IT Recruiter

I was born and raised and raised in Indianapolis and have lived here all my life, except for 3 years in Dallas, TX. after graduating from Indiana University. I spent a couple years in banking and sales, but have been a IT Recruiter, Talent Acquisition Manager, and Program Manager for over 15 years at several organizations. I worked for Pinnacle Partners from 2004-2008 and rejoined the Pinnacle team in October of 2018.

Outside of the office, I love spending time with my wife Missy and daughter, Ashlynn. I love to travel and am an avid golfer, having played my entire life. I am also a huge Cubs, Colts, and IU basketball fan, love running, and doing almost anything outdoors.

My constant goal as a Recruiter is to work with each individual in an effort to create a relationship based on trust! I will put my full effort into understanding not only why you might be looking or career change, but most importantly, why you are looking and what your immediate and long-term career goals are both from a technical and corporate culture perspective.

MARINA KONOW

IT Research Coordinator

I was born in Biloxi, MS, where my family was stationed while my dad served in the Navy. We ended up moving to Fort Wayne, IN, which was where my parents were originally from. I spent most of my life there, spending time with family, friends, and my running shoes. I attended a small, private high school, and graduated with around 170 students.

When it came time to find a university, I fell in love with IUPUI, located in the downtown part of Indianapolis. I hadn’t heard of it until I was recruited to run there, and I still see it as a gem of the city. (Go Jags)

I was lucky to be a part of the cross country and track team while I was there, which only helped to mold my competitive nature. I am so excited and grateful join the Pinnacle Partners team and to channel my competitiveness into something additional to sports.

In my free time, I like to hang out with friends and family (just like everyone, I know). I also enjoy reading and circling places on my Europe map of places I’d like to travel to. Any suggestions, just let me know.

ALESIA ROBINSON

ADMINISTRATIVE RECRUITER

I am from Whiteland, IN. I did move a lot as a kid (Army Brat), I lived in Germany for a couple of years before moving back to Indiana permanently. I graduated from Ball State University with a Bachelor’s Degree in Psychology. I was involved in many on campus organizations, including Kappa Delta Sorority and raising funds and participating in Riley Children’s Hospital’s Dance Marathon. Pinnacle Partners is my first career out of college. I cannot wait for the opportunity, experience, and relationships that being an Administrative Recruiter for Pinnacle will bring me.

Outside the office I enjoy binge watching Netflix shows and being with friends, family, and my dogs. I would love to travel more and adopt a dog in the future.

THERESA LAUTERBACH

IT RECRUITER

I was born and raised in Dayton, Ohio. I graduated with a Fine Arts degree from the University of Dayton. Upon graduating from UD, I was a full-time sales associate at Von Maur. After being with the company for several months I was promoted to an executive management role which brought me to Indianapolis. After a couple years as a floor manager, I decided to make a career out of my interest in the hiring process. I am now an IT Recruiter for Pinnacle Partners.

In my free time I enjoy sharing my knowledge and passion for cooking through my personal blog. I am still in the development stage of my blog and I thoroughly enjoy the process of creating my recipes and sharing my skills thus far. I also enjoy developing my photography portfolio as well as getting involved in my church.

BRENNAN OLVANEY

Engineering/Manufacturing Account Manager

I was born in Indianapolis and moved to Virginia, Montana, and then back to Indianapolis before I was 9 years old. Since 1998, I have lived in Indianapolis and went to Cathedral High School, and then attended Indiana University afterwards. I graduated in 2012 with my Bachelor’s Degree in Public and Non-Profit Management, and a Business Minor.

From 2012-2019, I worked for Aerotek in multiple departments. Pinnacle Partners recruited me in Mid-2019 and I started in June and will be assisting in building the Manufacturing/Engineering Division.

On a personal note, I got married in August of 2018 and do not have children (yet!). My Hobbies include the gym, being outdoors, fishing, and traveling.

JESSICA READ

IT ACCOUNT MANAGER

I was born in China and moved all the way to the US and settled in the small southern Indiana town of Seymour, IN. I grew up figure skating, running cross country, and playing in corn fields like any good southern Indiana gal. After college, I dabbled in a couple of sales jobs before falling into recruiting, and it was love at first sight.

My passion for recruiting can be traced back to my pre-professional days. Whether as a member of my college Ultimate Frisbee team at IU, desperately trying to recruit players for a sport no one’s heard of, or as a high schooler trying to set up an adult reading program in my hometown. I’ve been on a recruiting path from the very beginning, Why, you might ask? I like getting others excited and motivated for their next big chapter in life. As a recruiter at Pinnacle Partners, I can’t wait to get you excited about a new job in IT!

Outside of the office, I’m probably doing one of three things. I’m either, A. Doing my best to taste every craft beer in Indiana. B. Spending time with friends and enjoying this thing called my 20s, or C. Trying to “recruit” people as crazy as me to play on my club Ultimate team.

JENNIFER HASLETT

IT RECRUITER

I grew up in Indianapolis and attended North Central High school, where I graduated with honors. I earned 2 Bachelor’s degrees from Indiana University- Purdue University, Indianapolis – Economics and Communication. I am married to an amazing husband and we have a pittie at home, “Zoey” who we adore.

The majority of my work history has been in sales (Telecommunication and Advertising). In 2019, I joined Pinnacle Partners as an IT recruiter. I can draw many parallels to my time in sales and have really enjoyed helping people find their next great job in IT! I am confident that I can help any talented IT professional excel in the Indianapolis job market.

In my time off, I enjoy travel and am passionate about seeing the world. I’ve been all over but consider the Caribbean to be my absolute favorite place to visit. When I’m not at work (or on vacation), I enjoy live music, playing with my dog and spending time with my family and friends. I am also passionate about and involved in many philanthropic organizations and projects.

HUNTER BRUMMETT

ENGINEERING/MANUFACTURING RECRUITER

I grew up in Plainfield, IN and lived there until I was 11 and then my family and I moved to Fort Wayne. I went to Homestead high school and graduated in 2015. I attended Bethel College in Mishawaka Indiana. I was given the opportunity to play softball there for the 4 years that I attended and it was such an amazing experience. I graduated with a Bachelors in Engineering and Management in 2019. After graduating I decided to move to the Indy area to explore my many opportunities to grow as an individual. In my spare time I like to go on little adventures around Indiana and just explore nature. I also love listening to music and binging TV shows or movies on Netflix/Hulu.

I am excited to be part of the Pinnacle Partners family and to be able to learn and grow in a new area of my life. The people that I work with are so cool and helpful and I’m happy that I get to be here.

SCOTT ADAMS

Senior IT Recruiter

I’ve resided local to Indianapolis, IN my entire life, graduating from Noblesville High School. I then graduated from Ball State University with a Bachelor’s of Science Degree in Hospitality Management with a Minor in Marketing.

I have a previous 10 (+) year career in Food & Beverage, but I made the transition to Recruiting in 2011, supporting Salem International University as an Online Admissions Recruiter. This was a fabulous experience in that I was able to be the catalyst for many students who found themselves on a non-traditional, educational path. In the Spring of 2013, I began my career in Talent Acquisition, building meaningful relationships, providing top talent and being absolutely engaged at every level. Industries I’ve successfully supported include Enterprise Banking, State and Federal Government, Automotive and Medical Device Engineering.

I’ve been happily married to my wife, Brittany, since November of 2010, and we have 2 daughters, Olivia and Quinly. We still frequent Deer Creek, and yes, I still call it Deer Creek! I enjoy cooking, the gaming industry, big-family holidays, and I’m very excited to be a part of the continued success of Pinnacle Partners.

KATIE MCPHERSON

IT RECRUITER

I grew up in the small town of Trafalgar on a pig farm and graduated from a small high school. I was a 10 Year 4-H member. I graduated from Indiana Wesleyan with a Business Administration degree through their online program so that I could work full time while going to school. Throughout my professional career, I have spent many years in sales-oriented professions. This ultimately led me to a career with Pinnacle Partners in 2019.

I grew up in the small town of Trafalgar on a pig farm and graduated from a small high school. I was a 10 Year 4-H member. I graduated from Indiana Wesleyan with a Business Administration degree through their online program so that I could work full time while going to school. Throughout my professional career, I have spent many years in sales-oriented professions. This ultimately led me to a career with Pinnacle Partners in 2019.

FRED JONES

Engineering/Manufacturing Account Manager

I was born and raised in northern Indiana and attended the University of Evansville earning a Bachelor of Science degree in Sports Management. Baseball has been an integral part of my life, having played both collegiately and with the New York Yankees farm system. After spending the next few years in sales, I relocated to Indianapolis in 2010.

My staffing career began as a recruiter in 2011 and have not looked back. I’ve spent the majority of my time in the Engineering & Manufacturing space across several industries both locally and nationally. I joined Pinnacle Partners in February 2020 to assist in building the Engineering/Manufacturing Division as a Senior Engineering/Manufacturing Recruiter.

Outside of the office, I enjoy spending time with family and friends as well as try to carve out time to fish whenever possible. I’ve been happily married to my wife, Stephanie, since July 2010, and we have 2 children, Braxton and Adelyn.

KRISSY RILEY

Account Executive

I was born and raised in Pendleton, Indiana. I actually lived in the same house with my family until I left for college. After attending IUPUI for a couple years, I returned home to help care for my mother battling cancer. After a year, I changed paths and attended Anderson University. Graduating with honors from Falls School of Business, with a Bachelor’s in Business Management and a minor in Marketing. I was the proud recipient of the Most Outstanding Business Management Graduate of 2014. After college, I started my career in sales. After life took me to live in Washington State and North Carolina, only to return to Pendleton, Indiana in 2018, I was ready for my forever career. I chose to join Pinnacle Partners as an Account Manager because the company values, vision, and integrity aligned with everything I wanted in my career. The best part of my job is building great business relationships with my clients and helping them in a valuable way. Doing the right thing is the only way to build business relationships and Pinnacle truly fosters this belief.

When I’m not at work, you can find me spending time either with family and friends, or working on my house! I enjoy reading a good book, going for a bike ride, boating, and finding new activities to do and places to go.

EMILY ROBERTSON

Engineering/Manufacturing Account Manager

I was born and raised in the small town of Walton, Indiana. After high school graduation, I moved to Lexington Kentucky where I studied Business Communication and Organizational Leadership at the University of Kentucky. Go Cats! In 2017, I moved to Indianapolis and worked for Aerotek in the Engineering and Environmental division for about three years. In July 2020, I moved to Pinnacle Partners where I will be supporting the Engineering and Manufacturing team from a sales standpoint.

When I am not working, I love spending time with my fiancé (husband come June 2021) and our Aussiedoodle, Nala! You can find me spending most of my free time with family and friends, cooking/baking, teaching Nala new tricks or hanging out outside!

MIKE ROACH

Senior IT Account Executive

I am originally from Canton, OH but have bounced all around the great state of Ohio throughout my life with the most recent stop being in Cincinnati. My wife and I reside in Cincinnati (Montgomery/Blue Ash) area with our three children-ages, 16, 11 and 5. I started my career in Staffing in 2011 where I started as Recruiter in the Engineering Field, I then moved into IT 2 years later. In my free time, you can catch me spending time with Family/Friends, at the Gym, watching the Pittsburgh Steelers or Ohio State Buckeye football or on the Golf Course; which is a hobby that I have just recently picked up and am quite the embarrassment! I am extremely excited to come on-board with Pinnacle to help grow our presence in Cincinnati!

I started my career in Staffing in 2011 where I started as Recruiter in the Engineering Field, I then moved into IT 2 years later. In my free time, you can catch me spending time with Family/Friends, at the Gym, watching the Pittsburgh Steelers or Ohio State Buckeye football or on the Golf Course; which is a hobby that I have just recently picked up and am quite the embarrassment! I am extremely excited to come on-board with Pinnacle to help grow our presence in Cincinnati!