Our client is seeking our assistance in identifying a potential candidate for a Temporary (with potential temp to hire) Implementation Coordinator in the Indianapolis area.
Responsibilities will include:
- Assist with the implementation of new business brought in by the sales team
- Provide professional communication and customer service to designated clients
- Drive problem resolution to ensure customer satisfaction
- Work extensively within company specific computer systems, and MS Office, becoming a PowerUser of all programs
- Coordinate plan design changes and obtain client approval for changes
- Communicate with clients and brokers in a self-insured, fully insured or 3rd party administrator environment
- Coordinate and distribute reports and compliance updates to appropriate parties
- Create presentations and conduct webinars
Requirements:
- Bachelor’s Degree in Insurance, Business or Accounting heavily preferred
- 3 to 5 years of high level customer service, claims or other healthcare insurance experience that shows proven problem resolution
- Proven organizational and analytical skills
- Exceptional written and verbal communication skills
- Detail oriented
- Experience working with contacts in self-insured, fully insured or 3rd party administrator environment
- Ability to work overtime as needed (evenings and weekends)
Interested and qualified candidates send resumes in MS Word format to Kacyw@pinnacle.staging.wpengine.com.
