Implementation Coordinator

Location: Indianapolis, IN
Compensation: $17.00 to $20.00/hr

Our client is seeking our assistance in identifying a potential candidate for a Temporary (with potential temp to hire) Implementation Coordinator in the Indianapolis area.

Responsibilities will include:

  • Assist with the implementation of new business brought in by the sales team
  • Provide professional communication and customer service to designated clients
  • Drive problem resolution to ensure customer satisfaction
  • Work extensively within company specific computer systems, and MS Office, becoming a PowerUser of all programs
  • Coordinate plan design changes and obtain client approval for changes
  • Communicate with clients and brokers in a self-insured, fully insured or 3rd party administrator environment
  • Coordinate and distribute reports and compliance updates to appropriate parties
  • Create presentations and conduct webinars



  • Bachelor’s Degree in Insurance, Business or Accounting heavily preferred
  • 3 to 5 years of high level customer service, claims or other healthcare insurance experience that shows proven problem resolution
  • Proven organizational and analytical skills
  • Exceptional written and verbal communication skills
  • Detail oriented
  • Experience working with contacts in self-insured, fully insured or 3rd party administrator environment
  • Ability to work overtime as needed (evenings and weekends)

Interested and qualified candidates send resumes in MS Word format to


Kacy Wilson